Glosory Privacy Policy Effective Date: 4/1/26 Glosory (“Glosory,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, request services, or communicate with us. Information We Collect We may collect the following information: Name Phone number Email address Address or service location Vehicle and service request details Communications you send to us by form, text, phone call, or email Website usage information such as browser type, device type, IP address, and pages visited How We Use Your Information We use your information to: Respond to inquiries Provide quotes and appointment information Schedule and coordinate mobile detailing services Send follow-up messages and appointment reminders Improve our website, service flow, and customer experience Maintain business records and internal operations Comply with legal obligations SMS Communications If you provide your phone number and opt in, you agree to receive automated follow-up and appointment reminder SMS messages from Glosory. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase. SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third parties or affiliates for marketing or promotional purposes. This is a core requirement Twilio highlights for A2P approval. How We Share Information We do not sell your personal information. We may share information only as needed with: Service providers that help us operate our website, scheduling, communications, and business systems Contractors or service partners involved in fulfilling your requested service Legal or regulatory authorities if required by law No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Cookies and Website Analytics Our website may use cookies, pixels, or similar technologies to understand traffic, improve user experience, and measure advertising performance. Data Security We use reasonable administrative, technical, and organizational safeguards to protect your information. However, no online system can be guaranteed to be completely secure. Your Choices You may: Reply STOP to opt out of SMS messages Reply HELP for help Contact us to update or correct your information Contact us with privacy-related questions Third-Party Links Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Children’s Privacy Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Changes to This Policy We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date. Contact Us Glosory Email: info@glosory.com Phone: +1 (681) 283-9916 Website: https://glosory.com